We are currently experience reccuring IPv6 routing issues in our network. Some customers can't reach certain IP addresses or the internet at whole.
Investigation is in progress.
Update 18.08.2016 16:15 CEST
We are tracking this issue in #10250.
Update 22.08.2016 16:15 CEST
The Maintenance in #10250 didn't resolve the Routing Issue.
Investigation is still in progress.There is no ETR yet.
Update 25.08.2016 11:00 CEST
We are in contact with our vendor, unfortunately still no ETR.
Update 31.08.2016 17:30 CEST
We have a workaround in place and hope this stabilizes the situation for IPv6 connectivity. Debugging with our vendor is still ongoing.
Update 25.10.2016 15:20 CEST
The case has been escalated at our supplier, both administratively and on a technical level. It is beeing processed by their 3rd level protocol team.
The router replace according to ticket #10611 did not solve the problem. Further technical support from our supplier is needed.
We are experiencing an outage of our links between Munich, SpaceNet and Amsterdam, Nikhef as well as Munich, SpaceNet and London, Telehouse East as well as Zurich, Equinix and Frankfurt, Interxion. Because of our redundant network design, we do not expect any loss of service. Traffic is routed via alternate paths.
Update 16:52 CET
Supplier has located the problem in in Frankfurt, Germany. Technicians are on the way.
Update 19:28 CET
Update 20:53 CET
Update 23:05 CET
Update 2017-02-15 02:39 CET
Update 2017-02-15 06:23 CET
Update 2017-02-15 07:46 CET
The link between Frankfurt, Interxion and Zurich, Equinix is back up since 07:53
We have been experiencing a DDOS attack against an Init7 customer on 4.2.2017 19:35 CET. After having taken countermeasures we see the situation stable.
For further information please take a look at:
We have experienced an unexpected supvisor reboot on our Fiber7 POP Switch 790ENG.
The module is up again and we see all services back online.
Investigation for the cause is in progress.
Our supplier is conducting maintenance work on our link between Vienna, Interxion and London, Telehouse. Because of our redundant network design, we do not expect any loss of service. Traffic is routed via alternate paths.
Our supplier is conducting maintenance work on our link between London, Telehouse North (LON-2) and Paris, Telehouse Voltaire (PAR-1).
Because of our redundant network design, we do not expect any loss of service. Traffic is routed via alternate paths.